Chatbot Development Services

Get full cycle of chatbot development services to revolutionize the way businesses interact with customers and streamline interactions. Save upto 60% of development cost and also get state-of-art infrastructure, experienced team and latest technologies development.
  • 100% money back guarantee
  • Strict NDA Terms
  • Flexible Engagement Models
  • Agile Development Process

Our Chatbot Development Services

Our chatbot developers provide highly intelligent and sophisticated chatbot solutions that can be implemented into diverse domains such as e-commerce, customer support, entertainment, delivery services or healthcare.

Conversation Design
Essentially UI/UX 2.0. Our interfaces will drive conversations by amalgamating Natural Language Interfaces with traditional UI elements like buttons, menus and images.
Chatbot Architecture
Our chatbot developers have built bots of our own for internal use and for customers, and we know which permutations of frameworks, APIs, and plugins will work best for which use cases.
Natural Language Processing
We use NLU and NLP to parse identify and languages various categories such as Intents, Actions, Entities and Context around which responses can be framed.
Processing Pipeline
Our chatbot developers have built bots of our own for internal use and for customers, and we know which permutations of frameworks, APIs, and plugins will work best for which use cases.
Deployment & Integration
Once preprocessing is done, the chatbot is ready to deploy. Our chatbot developers can do either cloud or on-premise deployment and microservices/REST-based architecture for minimal downtime.
Chatbot Consultancy
If you have any query related to the chatbot development, feel free to contact us. Our consultant will provide you free advice on Chatbot design and development.

Industries Verticals For Chatbot Development

Chatbots can be implemented across different industry verticals as they can take care of multiple services like complains, customer care, and feedback, booking, searching, handling payment procedure etc. Thus, chatbots can handle a number of tasks in the following industries:

AI-based chatbots are fully secure and are capable of performing various banking operations like handling grievances, personal assistant, retrieve account related information, ATM assistant, etc.
Chatbots-- created by our developers- are used to handle different eCommerce aspects like payment procedures, order tracking, personalized product search, etc.
The cognitive digital experience of advanced AI bots makes it feasible to make insurance processes quicker, advise & settle claims, suggest and sell insurance policies.
In the Healthcare industry, response time can be the difference between life & death. Bots are used for healthcare related apps like assistance, hospital navigator, etc.
Travel & Hospitality
Travelers need information on the go. Chatbot stands as a perfect channel in order to communicate with the user. Chatbot can be leveraged to manage travel plans, reminders, etc.
Booking Apps
Booking apps need continuous connection with the customers. Our chatbot developers create chatbots for various booking apps like car booking, hotel bookings, etc.

Chatbot Development Platforms

There are many emerging chatbot development platforms which can be used to build chatbots. Some are Open Source, while some are privately owned. Few popular platforms among chatbot developers are as follows:

Benefits of Using Chatbot

Chatbot is the demand of the digital world. It enhances customer interaction and provides them best in domain support. Here are some more benefits of chatbot:

Provides unmatched control and transparency during operation phase
Can be scaled quickly allowing you to be the change instead of being part of it
They offer easy to use interface and can be encoded to perform automated actions
Chatbots are comparatively less expensive and easy to build but with a higher adoption rate
Chatbots are more human and can also be programmed to serve in different languages
Uncompromised privacy standards Automated transactions and workflows
It improvises mobile marketing efforts and eventually yields better results for you
They offer personalized interaction which eventually increases customer retention and loyalty
Friendly and realistic language makes you interact efficiently with your users

Why Choose Kiwi Advanced Technologies?

Stringent quality testing, timely delivery, ethical business practices is a start at Kiwi Advanced Technologies! Here are some of the benefits you get when you outsource Chatbot development projects to us:


Dedicated A/c Manager

We depute dedicated Account Managers as your Single-Point Of-Contact during the entire process.

Price Match Guaranteed

We'll price-match a lower quote from an equitable provider, if you can get one!

Processes & Tools

We follow agile methodology and use proven tools to ensure optimum execution and success.

Experienced Team

Our team has an average 4+ years experience in delivering commercial grade apps.

World Class Services

Our services are renowned for solid communication and world-class support.

Advanced Chatbot Researches

We have adopted many advanced chatbot researches recently.

Our Engagement Models

Being a leading chatbot development company in Vietnam, we provide flexible engagement models in order to meet diverse business needs and demands

Dedicated Resource Model (DRM)
In this model, we provide you with dedicated infrastructure and skilled professionals who work exclusively on your project.Choose this model if you want total control of development processes and don’t want to get into fuss of hiring employees.
  • No hidden costs
  • Monthly billing
  • Pay only for measurable work done
  • No setup fees
Fixed Time & Fixed Price
Under this low-risk model, we work with clients to define expected deliverables and timelines to determine a mutually agreed fixed price. Choose this model if your requirements are unlikely to alter and project duration can be determined.
  • Know what you’re getting, and how much it will be
  • Requires no change in price unless your needs it
  • Can be split and paid in milestones
  • Upgrade or cancel anytime

Our Chatbot Development Process

We follow agile Chatbot development process in order to ensure timely delivery to our clients. Here is the complete process:



You (the client) contact us and share your project requirement with us. Then, our experts will review your project and contact you within 24 hours.


Based on the project, our experts suggest you the best engagement model, estimated timelines and cost for project development.


As per engagement model, project is allocated to an expert team, and after robust quality analysis our project manager delivers project as per timeline.

Case Studies

All our projects are covered under Non Disclosure Agreement; however, we have taken permission from some of our clients to showcase their projects so that you can get a better understanding of our work. Have a look at some case studies:


AI LAWYER is a chatbot system that helps uses in answering legal questions. Users can pose questions and the engine will analyze them, understand them and give answers. Seq2seq and semantic analysis are used to better understand the context of the questions. The engine use legal sources such as the Civil Code, Law on Enterprises, Law on Land, etc. The engine is written in Python and Java.


The product includes lawyer chatbot, a platform hosting online legal consulting sessions and a system for reserving offline legal consulting services. The integrated chatbot covers 6 different laws and database from over 100.000 offline legal consulting sessions. The chatbot also ranks priority of multiple legal document sources, including laws, codes, agreement, international treaties and guidelines.